Sports / Mobile
These terms set out the rules that govern your account on futboll24 — how access works, what we expect from you, and what you can expect from us. Before you open an account, read through each section so you know exactly where you stand. Availability depends on local law and eligible regions in Indonesia.
By creating and using an account on futboll24, you agree to the terms described across this page. These terms apply to every session you open, every transaction you submit, and every request you raise through our support channels. We may update these terms when our services change or when applicable local law requires it. When we do, we will post the revised version on this page and note the date it takes effect. Continuing to use your account after that date means you accept the updated terms. If any part of these terms conflicts with the law applicable to your region, the lawful part remains in effect and the conflicting clause is set aside. Access to futboll24 is available only where local law permits. If you are accessing from a jurisdiction where online account-based services of this type are restricted, you are responsible for understanding those local rules before you proceed. Your account, your wallet balance, and any pending transactions are covered by the terms in effect at the time of each action. Payments through DANA, OVO, and GoPay are processed under their respective service conditions alongside ours — check each provider's own terms for wallet-side rules. Bank Transfer is also accepted; processing follows the schedule your bank applies. Where these terms use the word "we" or "our", that refers to the operator of futboll24.
DANA deposits and withdrawals follow the wallet verification steps shown in your account. Check the transaction history tab after each action to confirm the recorded amount.
OVO transfers are processed through the linked wallet route in your account settings. Amounts posted are shown in your wallet balance once the transfer is confirmed.
GoPay payments are tied to your registered mobile number. Verify the number in your account profile before submitting a transaction to avoid a mismatch.
Bank Transfer requests are subject to your bank's own processing schedule. The received amount is recorded in your transaction history once the funds clear on our end.
These terms cover specific areas of your relationship with futboll24. Understanding the boundaries helps you know which set of rules applies when a question comes up — and where to go when something falls outside our scope.
Login credentials, session activity, account verification steps, and any restriction or suspension of access are fully governed by these terms. You are responsible for keeping your credentials secure.
Deposits and withdrawals made through DANA, OVO, GoPay, and Bank Transfer fall under these terms from the moment you submit the request to the moment it is recorded in your account history.
Game titles, lobby content, and promotional material displayed on futboll24 are covered by our content and intellectual property rules within these terms. You may not copy or redistribute them.
Wallet providers such as DANA, OVO, and GoPay operate under their own separate terms. We do not control their service conditions. Issues arising within those platforms are handled directly with those providers.
These terms are not one-directional. You have concrete actions available to you at any time — reviewing your account records, correcting details that are out of date, asking questions about how a rule applies to your situation, and reaching our support team when something needs attention. Your transaction history is accessible after login from the account dashboard. Each entry shows the payment method used, the amount recorded, and the timestamp. If a record does not match what you submitted, you can raise it through the support route described in the section below. Correcting account details — including your registered mobile number for GoPay or OVO transactions — is done through the account profile page. Some changes may require identity verification steps shown on that page; follow the instructions there rather than contacting support first. For questions about how a specific clause applies to your account, the live chat channel is the fastest path to a written answer you can keep for your records.
Log in and open the transaction history tab to see every deposit and withdrawal. The record includes the payment channel — DANA, OVO, GoPay, or Bank Transfer — and the confirmed amount.
Update your registered mobile number, email address, or wallet ID from the account profile page. Follow the verification steps shown there; the fields show which details require confirmation.
If a clause in these terms is unclear or you want a written answer about how it applies to your account, contact support via live chat and ask for the clarification in writing.
For access issues, transaction disputes, or any request to modify account-level settings, reach our support team through the channels listed in the support section of this page.
Three contact routes are open to you for policy questions. Live chat is the fastest channel for written clarifications. Email suits longer requests where you want a paper trail. The account help centre covers common questions without needing to contact us at all — check there first for standard policy topics.
Open the chat icon from any page after login. State your account question clearly and ask for a written response if you need a record of the answer.
For detailed policy questions or transaction disputes, email our support address shown in your account profile. Include your account ID and the transaction reference where relevant.
The help centre in your account dashboard covers the most common terms questions — payment rules, session policies, and account correction steps — without waiting for a reply.
Your account data is held under the security and retention practices described here. We collect the details you provide at registration and during transactions — including payment method references for DANA, OVO, GoPay, and Bank Transfer — and we use them to operate your account and comply with applicable obligations. We do not sell your personal information to third parties. Data is retained for as long as your account is active and for the period required by applicable local law after closure. Cookie use on futboll24 is limited to session management and basic analytics; you can review and adjust cookie preferences through your browser settings. For security, your account password and payment credentials should not be shared with anyone. If you suspect unauthorised access, use the account security page to change your password immediately, then contact support. To request a review of the data we hold on your account, or to ask about correction or deletion, contact us through the email support route listed in the support section above.
We collect registration details, transaction references (DANA, OVO, GoPay, Bank Transfer), and session data to operate your account. No data is sold or shared outside our operational needs.
Cookies on this site are used for session continuity and basic analytics. Review or adjust your cookie settings through your browser at any time; session cookies are required for login to function.
Your password and wallet credentials are your responsibility to keep private. Suspected unauthorised access should be reported immediately via the account security page, then followed up with support.
To review, correct, or request deletion of the data tied to your account, contact us by email with your account ID. We will respond according to the timeline applicable law requires.
The questions below cover what our account holders ask most often about these terms. If your question is not here, the live chat channel is open for written clarifications.
These terms apply from the moment you create an account and continue for as long as your account remains open. Every session, transaction, and support request you make falls under the version of the terms in effect at that time.
We post the updated version on this page with a note of the effective date. Continuing to use your account after that date means you accept the changes. Check this page periodically if you want to stay current without waiting for a notification.
Yes. Each wallet provider — DANA, OVO, and GoPay — operates under its own service conditions. Our terms cover the transaction as it is processed on our end; the wallet side is governed by the provider's own terms. Bank Transfer follows your bank's own schedule as well.
Go to the account profile page after login. Fields for your registered mobile number, email, and wallet ID can be updated there. Some changes require a verification step — the page shows exactly which ones. For anything that cannot be changed through the profile page, contact support.
Open the transaction history tab in your account dashboard. Note the reference number and the amount shown. Then contact our support team via live chat or email with that reference. We will check the record on our end and reply with a written explanation.
Contact us via the email support route listed on this page. Include your account ID in the message. We will review the data held and respond within the timeframe that applicable local law requires for requests of this type.